Terms of Service
Effective September 29, 2026
- Keep your API keys secret: usage on your keys is billed to you.
- The first $5 of usage is free. After that, add prepaid credit or subscribe to keep going.
- Prices come from third-party public files. They are information, not a quote or medical advice.
- The service is provided as is.
Agreement
By creating an account or using the TiC Explorer site, console, API or MCP server (the “service”), you agree to these terms. If you use it for an organization, you agree on its behalf.
Accounts and keys
Keep your sign-in and API keys confidential. You are responsible for all requests made with your keys and the AI apps you authorize. Revoke a key in the console if you think it has leaked.
Pricing and billing
- Billing is prepaid. Each account gets $5 of free credit, once. Every request draws down your balance at the price shown; when it reaches $0, requests return “payment required” until you add credit. You are never billed for more than you put in.
- Pay as you go: buy credit from $10. Credit doesn’t expire. Optional auto-reload charges your saved payment method when your balance drops below the amount you set; you can turn it off at any time.
- Monthly: a monthly subscription adds that month’s credit when each payment succeeds. Unused credit rolls over. It renews monthly until you cancel; cancel at any time and it ends with the current period.
- Self-serve purchases are limited to $500 per 30 days per account. For more, invoicing or annual terms, contact us.
- Current prices are on the pricing page and in your console. Prices may change with 30 days’ notice; a change never applies to requests already made, and credit you hold keeps its dollar value.
- Unused purchased credit is refunded on request. If a payment is reversed or disputed, the credit it bought is removed and the account may be paused. You are responsible for applicable taxes.
The data
Prices come from files published by health plans and hospitals and from public Medicare data. They can be incomplete, out of date or wrong, and they are not a quote or a guarantee of what anyone will pay. Nothing in the service is medical, legal, financial or insurance advice. Check important decisions with the plan or provider.
Acceptable use
- Don’t break the law or help others do so.
- Don’t get around billing, rate limits or security, or share keys to let others do so.
- Don’t overload or disrupt the service.
- Don’t send protected health information or other personal details about patients in queries.
We may suspend accounts that break these rules.
Ownership
We own the service and its software. The price files and Medicare data belong to their publishers. You may use the results you receive in your own products, subject to these terms.
Availability and changes
We may change, suspend or discontinue features. We’ll give reasonable notice of changes that affect paid plans.
Disclaimer
The service is provided “as is” and “as available”, without warranties of any kind, including accuracy, fitness for a particular purpose and uninterrupted operation.
Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential damages, and our total liability is limited to what you paid us in the 12 months before the claim.
Ending the agreement
You can stop using the service and close your account at any time. We may end access for a breach of these terms. Unpaid charges remain due.
Changes to these terms
We’ll post changes here with a new effective date. Continuing to use the service means you accept them.